Effective Date 16 October, 2024

Your Privacy and AGR Consulting B.V. KvK 73544760 (collectively and individually referred to as AGR, “we”, “our”, or “us”).

Who we are and how you can contact us

AGR Consulting B.V., a company established in The Netherlands, is the data controller for your personal data collected through this website: www.succeedincorporate.com (the "Site"). We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU 2016/679) ("GDPR") and any relevant national data protection laws in the European Union (EU) member state where we operate. You can find more information about the GDPR and your data protection rights on the website of your national Data Protection Authority (DPA). For example, if you are located in the Netherlands, you can visit the website of the Autoriteit Persoonsgegevens (AP) at https://www.autoriteitpersoonsgegevens.nl/en.

You can contact us for privacy-related questions by emailing us at [email protected]. 

If you are a customer, subscriber, or just a visitor to our Site, this Privacy Policy will apply to you. 

As we are the providers of the products and services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.

• Please read this Privacy Policy and the Website Terms & Conditions.
• If you provide us with any data relating to a third party, you confirm that you have the right to authorize us to process that data on your behalf in accordance with this Privacy Policy.

From the moment you visit our Site, we collect data, sometimes you might provide this data by completing a form or setting up an account, otherwise, we might collect the data automatically. We may also collect data when:

• You accept our cookies and other tracking technologies on any device you use to interact with us
• You purchase an online course, webinar, program, or service
• You interact with us on social media
• You complete any sign-up forms, or landing pages or send us a direct message via social media or an email to any of our nominated emails
• You participate in events, promotions, and giveaways or any request for additional data such as customer surveys
• You voluntarily submit your data to us for any reason

We will only collect and process your personal data where we have a lawful basis to do so under the GDPR. This may include:

• Consent: In some cases, we will ask for your specific consent to collect and process your personal data for a particular purpose (e.g., sending you marketing communications). You can withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.
• Contractual Necessity: We may need to process your personal data to fulfill a contract with you (e.g., processing your payment for a product or service).
• Legitimate Interests: We may also process your personal data for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. An example of this could be analyzing website traffic to improve our website and user experience.

• Contact details (name, address, email)
• Financial Information (bank details when you are making a purchase)
• Your business name (if applicable)
• Basic information about your business and its history (if applicable)
• Data about the products or services you purchase
• Data that identifies you (your IP address, login, browser type, time zone, browser plug-ins, geolocation, operating system, and version) – we do not link this with any personal Data
• Data on how you use our Site (URL clicks, product, and services views, how long you are on our pages, and other actions)

Under data laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so. 

 We will use your data for the purposes it was collected and related purposes including:

• To run our Site
• Provide you with products, information, and services
• Customer support
• Track your purchase history
• Detect and prevent fraud
• Improve our Site
• Make your experience on our Site more efficient and enjoyable
• Market research e.g. we may contact you for feedback about our products and services
• Provide you with information about events, other products services or opportunities that may be of interest
• Marketing (with your consent)
• Monitor your compliance with our Website Terms and Conditions

We may disclose your data for the purposes it was collected and also:

• As required by law subject to our obligations
• With your consent
• Within our business
• Send you marketing material (with your consent)
• Process your participation in any promotions and giveaways (including contacting you if you win, displaying your name online and on our social media platforms)
• Share with third parties to enable us to provide our products and/or services 

We will only retain your personal data for as long as necessary for the purposes for which it was collected and in accordance with legal requirements. We will then securely delete or anonymize your data. Here are some examples of how long we may retain your data:

• Purchase history: We may retain your purchase history for tax and accounting purposes for the legally required period.
• Account information: We will retain your account information for as long as your account is active. You can request to delete your account at any time.
• Cookies: The retention period for cookies will vary depending on the type of cookie.

Our Site may allow you the option to add additional information to your account profile, such as information about your education, professional history, career aspirations, etc. We will not collect this information without your explicit consent. We treat this information with particular sensitivity as we understand that it can reveal information about you. You do not have to provide this information to us.

Google

We use Google Analytics functions. You can find out how your data is collected here and there are instructions here on how to opt-out of Google Analytics data tracking.

Our use of Google Analytics may include but is not limited to display advertising and remarketing. You may see our adverts across the internet, this is due to the use of tracking technologies (cookies) to optimize and serve our adverts based on past visits to our Site. When you visit our Site, we, with the help of Google Analytics, use your browsing behavior to connect this with other data that you previously provided to us in accordance with this privacy policy.

Don’t provide us with personal data

You can choose not to provide us with any personal data. However, if you do this, we will not be able to provide you with our content or services, however, you can continue to use our Site and browse the pages of our Site.

Turning off cookies

Our Site uses cookies and similar technologies to provide certain functionality to our Site. You can turn off cookies by activating the setting in your browser that allows you to do this. You can also delete cookies through your browser settings. If you do decide to turn off cookies, you can continue to use the Site, however, certain services may not work as effectively.

Don’t want marketing?

We will always let you know before we collect any data from you what the intended use is and if we intend to use it for marketing and if third parties are involved we will obtain your consent (which you can withdraw at any time). You can change your mind about marketing material by opting out by:

1. completing the Contact Us form on our contact page; or
2. by unsubscribing within the email if you have previously subscribed to our newsletter.

• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request that we erase your personal data, subject to certain exceptions.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing. 

We realize that our customers trust us to protect their data and whilst we cannot guarantee the security of any information you transmit to us, or receive from us, we take that task seriously and maintain reasonable and appropriate physical, electronic, and procedural safeguards to help protect your data. This includes the following:

• Password access to accounts
• Storing electronic data with reputable third-party storage providers who have appropriate security protections
• Limit access to personal information to individuals who need to know.
• Using payment providers who are PCI DSS compliant
• We do not store your payment details

• Other companies in our group of companies, as necessary to operate our Site
• Our suppliers and service providers working for us e.g. payment processors
• Our professional and legal advisors
• Third parties engaged in fraud prevention and detection
• Law enforcement or other government authorities
• Share with third parties who enable us to provide our products and services which may include:

              *payment processors such as Stripe and PayPal who may process your payment for any products and services bought from us;

              *Social media and analytics such as Facebook and Google Adwords for the purpose of custom audience generation and the                          development of targeting criteria;

             *Other third parties such as Zoom, WebinarJam, Calendly, Microsoft and Typeform for processing and holding data that enables us to ensure you are kept informed of all course information, logins and marketing material, offers, promotions, newsletters, blogs, and video training.

• Where we have your consent to do so or otherwise where we are legally permitted to do so.

Payment Security 

All of our real-time credit card authorizations are handled by secure third-party gateway providers and these are secured by the highest level of security. The following measures are taken to protect your data:

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by us or any outside party.
• All transaction data is encrypted for storage within our third-party gateway suppliers' bank-grade data center, further protecting your credit card data.
• Our third-party gateway provider is an authorized third-party processor for all the major EU banks.
• Our third-party gateway provider will at no time touch your funds, all monies are directly transferred from your credit card to the merchant account held by us.

We use third-party gateway providers that are widely respected for providing secure and reliable online payment solutions. We have chosen to deal with the best so you can feel safe that your personal information is kept safe and secure at all times. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for all organizations that handle branded credit cards from major card schemes. PCI DSS is a standard mandated by card brands like Visa, Mastercard, American Express, and Discover and is managed by the PCI Security Standards Council.

PCI-DSS requirements help ensure the secure handling of credit card information through our Site and the service providers

By using this site, you warrant that you are at least 18 years old or the age of majority in your State or Territory of residence. Our Site should not be used by anyone under the age of majority and we do not knowingly collect data from anyone under the age of majority.

We use cookies, this helps us improve the products and services we provide. 

What are cookies?

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies can also be used to analyze traffic and for advertising and marketing purposes. They do not harm your systems and the HELP function in your browser will tell you how to restrict or block the cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. If you use browser settings to block all cookies, you may not be able to access all or parts of our Site.

We may use web beacons (or clear gifs) on our website and in our emails. So basically when we send emails, we have the ability to track behavior such as who opened the emails, and who clicked the links, and collect information such as your IP address, your browser, or email type, we then put this information together to improve the performance of our email campaigns and provide you with better and/or services specific to your needs. You will always have the ability to opt out of any emails we send just click the link in the email that says “unsubscribe”.

This Privacy Policy and your use of this Site is governed in all respects by the laws of the European Union (EU), and more specifically, the laws of The Netherlands.

Please make sure to check in on our Privacy Policy periodically, as we may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will always ensure that the current date of the Privacy Policy also known as the “Effective Date” is prominently displayed at the very top of this Privacy Policy so you know it’s the latest version.